Global Health Chronicles

Sara Bedrosian

David J. Sencer CDC Museum, Global Health Chronicles

 

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1:16 - Early life and education

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Partial Transcript: Can you tell me when and where you were born?

Keywords: college; family; gender; music; parents; religion; school; university; youth

Subjects: New Jersey; New York (N.Y.)

7:13 - Post-college jobs

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Partial Transcript: What happened after college?

Keywords: art; food service; graphic design; teamwork

Subjects: Boston (Mass.)

10:23 - Jobs involving communications

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Partial Transcript: I worked for a Greek shipping company that had a magazine that was targeted to the People’s Republic of China, and it was a medical device magazine but it was really a groundbreaking thing.

Keywords: academia; business; communications; cross-cultural; culture; editing; interpretation; language; publishing; science; translation; writing

Subjects: Atlanta (Ga.); China; Oxford University Press

21:23 - Coming to CDC/Work at CDC before Ebola

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Partial Transcript: Well, basically I was a contractor during most of that process, not all of that process.

Keywords: B. Franklin; computers; Epi Info; federal employee; government; internet; Morbidity and Mortality Weekly Report (MMWR); print; public sector; science; technology

Subjects: Centers for Disease Control and Prevention (U.S.)

27:03 - Getting involved in CDC’s 2014 Ebola epidemic response

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Partial Transcript: Then for a while, I was actually the acting associate director for communications in the Division of Epidemiology Analysis and Library Services.

Keywords: communications; email; J. Anderton; J. O’Connor; Joint Information Center (JIC); organization

Subjects: Centers for Disease Control and Prevention (U.S.). Joint Information Center

33:04 - The people who stand up the Joint Information Center

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Partial Transcript: They have a lot of wonderful processes in place because the Emergency Risk Communications Branch that’s part of the Division of Emergency Operations

Keywords: Division of Emergency Operations (DEO); Emergency Risk Communications Branch (ERCB); J. Cox; Joint Information Center (JIC)

Subjects: Centers for Disease Control and Prevention (U.S.). Emergency Risk Communication Branch; Centers for Disease Control and Prevention (U.S.). Joint Information Center; Centers for Disease Control and Prevention (U.S.). Office of Public Health Preparedness and Response

36:36 - Examples of communication reviewed by the Joint Information Center

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Partial Transcript: Can you give me some examples of some of the requests that you got?

Keywords: anthropology; clearance; communications; conspiracy theories; culture; home protection kits; infection prevention and control (IPC); instructions; manual; messaging; rumors; safety; subject matter experts (SMEs); transmission

Subjects: Centers for Disease Control and Prevention (U.S.). Joint Information Center

43:08 - Health communicators contributing scientific knowledge

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Partial Transcript: There’s a reason there are errors and you didn’t want them to go out in the first place but is there an example that you can give me of something that like maybe was phrased a little incorrectly?

Keywords: airborne; graphics; images; J. O’Connor; miscommunication; misinformation; pictures; rumors

Subjects: Centers for Disease Control and Prevention (U.S.). Joint Information Center

46:02 - The social environment of the Joint Information Center

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Partial Transcript: That was the other thing that I saw. A lot of people—I think this response made a lot of people’s careers.

Keywords: co-workers; people; teamwork

Subjects: Centers for Disease Control and Prevention (U.S.). Joint Information Center

48:17 - The structure of the Joint Information Center

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Partial Transcript: You mentioned there are different constituent parts of the Joint Information Center, right?

Keywords: alignment; announcements; C. Young; clearance; communications; Division of Global Migration and Quarantine (DGMQ); division of labor; guidance; internet; L. Smith; logistics; messages; messaging; operations; partners; partnerships; publications; structure; subject matter experts (SMEs); teamwork

Subjects: Centers for Disease Control and Prevention (U.S.). Joint Information Center

55:09 - Colleagues in communications

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Partial Transcript: I guess that’s the other thing that was so exciting about this is that while I was sitting on the lead desk as a co-lead

Keywords: A. Heldman; A. Landon; B. Reynolds; co-workers; D. Daigle; Emergency Operations Center (EOC); friendship; J. Cox; J. O’Connor; J. Telfer; K. De Cock; L. Smith; laughter; M. Reynolds; Office of the Assistant Secretary for Preparedness and Response (ASPR); R. Alvey; resilience; S. Partridge; stress; teamwork; W. Holmes

Subjects: Centers for Disease Control and Prevention (U.S.). Joint Information Center; National Center for Emerging and Zoonotic Infectious Diseases (U.S.)

64:28 - Ways of working/Sharing information with partners

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Partial Transcript: Well, how did things change?

Keywords: borders; calendar; communications; intelligence; inter-agency; inter-governmental; monitoring and movement guidance; order; partners; partnerships; protocol; schedule; scheduling; screening; security; teamwork; timing; travel

Subjects: Centers for Disease Control and Prevention (U.S.). Joint Information Center

74:57 - Co-leading the Joint Information Center

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Partial Transcript: Can you tell me about becoming the JIC co-lead in December?

Keywords: burnout; C. Young; decision making; division of labor; J. Cox; J. O’Connor; resilience; staff rotation; teamwork

Subjects: Centers for Disease Control and Prevention (U.S.). Joint Information Center

77:52 - Communications about sexual transmission of Ebola

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Partial Transcript: It really can’t, unless—some things are worth fighting for.

Keywords: fear; messaging; public perceptions; risk; science; sexual transmission; stigma; stigmatization; survivors

Subjects: Centers for Disease Control and Prevention (U.S.). Joint Information Center; Ebola virus disease

82:11 - Communicating across borders and beliefs

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Partial Transcript: Can you talk a little bit about the differences between managing communications domestically and internationally?

Keywords: caregivers; cross-cultural; culture; faith; religion; respect; rites; rituals

Subjects: Centers for Disease Control and Prevention (U.S.). Joint Information Center

86:26 - Credit due to West Africans for stopping Ebola

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Partial Transcript: I honestly think that the countries themselves have a lot of the credit.

Keywords: Africans; community; emergency operations center (EOC); Guineans; incident management system (IMS); leadership; Liberians; local solutions; Sierra Leoneans; West Africans

87:42 - Representing the agency

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Partial Transcript: I just wanted to say that I think that this was such a big, rich, varied series of events that it’s really hard now.

Keywords: B. Reynolds; C. Young; communications; conference; Europe; fear; international; J. Cox; J. O’Connor; K. Daniel; leadership; lessons learned; M. Chan; M. Vanderford; messaging; misinformation; representation; rumors; summit

Subjects: Centers for Disease Control and Prevention (U.S.). Joint Information Center

92:18 - Science communicators/ Health communicators contributing scientific knowledge

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Partial Transcript: Can you tell me a bit about some of the subject matter experts who you relied on?

Keywords: birth; communications; D. Jernigan; design; Emergency Operations Center (EOC); expertise; hospitals; infection prevention and control (IPC); J. Brooks; J. O’Connor; layout; leadership; M. Glover; Medical Care Task Force; O. Morgan; outreach; pregnancy; S. Pillai; science; subject matter experts (SMEs); transmission

Subjects: Centers for Disease Control and Prevention (U.S.). Joint Information Center

97:36 - Interactions with the general public

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Partial Transcript: Can you tell me a bit about how people outside of CDC interacted with you when you were part of this response, when you said you were part of CDC?

Keywords: fear; gratitude; public perceptions; stigma; stigmatization

98:41 - Conclusion/Reflections on working with colleagues in the Joint Information Center

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Partial Transcript: Reviewing what you’ve said about your life and career and your part in the Ebola response, is there anything else you’d like to get on the record?

Keywords: food; personal health; teamwork

Subjects: Centers for Disease Control and Prevention (U.S.). Joint Information Center